Niya Afrika

Niya Afrika

AtelierShop

Legal

User data deletion

Niya Afrika explains how you can request deletion of your account and personal data. This page satisfies Meta (Facebook) app requirements for user data deletion instructions.

1. Overview

You can ask us to delete your Niya Afrika account and the personal data we hold about you. We will process verified requests within a reasonable time, usually within 30 days.

Our platform: https://www.niya.africa
Contact: niyaafrika@niya.africa

2. How to request deletion

Option A — Email (recommended)

Send a deletion request from the email address linked to your account to niyaafrika@niya.africa. Include:

  • Your full name
  • Registered email address
  • Mobile number on the account (if any)
  • Statement that you want your account and personal data deleted

Email deletion request

Option B — In the app

  1. Log in at https://www.niya.africa
  2. Open Privacy & notification settings
  3. Use Delete account in the Danger Zone, or email us if deletion is not available in your app version

3. What we delete

When your request is approved, we delete or anonymize, where possible:

  • Account profile (name, email, phone, addresses)
  • Notification preferences
  • Wishlists and saved preferences tied to your account
  • In-app messages and social activity linked to your profile
  • Designer/seller profile content you created (subject to marketplace integrity rules)

4. What we may keep

We may retain certain information when required by law or for legitimate business purposes, including:

  • Order, payment, and tax records (for accounting and disputes)
  • Fraud-prevention and security logs (for a limited period)
  • Information we must keep to comply with Kenyan law or valid legal requests

Retained data is limited to what is necessary and is not used for marketing.

5. Meta (Facebook) and WhatsApp

If you connected to Niya Afrika through a Meta product (for example Facebook Login or WhatsApp Business messaging), we may have received data from Meta as described in our Privacy Policy.

  • To delete data held by Niya Afrika, use the steps in sections 2–4 above.
  • To manage data held by Meta (Facebook / WhatsApp), use Meta's settings: Facebook Settings and Apps and Websites to remove the Niya Afrika app.

Meta app reference (developer): App ID 1530246265346999. Display name: Niya Afrika.

6. WhatsApp and other channels

If you received WhatsApp or email from us, deleting your account stops future messages according to your notification settings. Past delivery logs at Meta or our email provider may be retained per their policies for a limited time.

7. Questions

For privacy or deletion questions, contact niyaafrika@niya.africa. See also our Privacy Policy and Terms of Use.